CAPITAL GLOBAL TRAVEL / AirHelp
Flight disruption assistance
Check whether a delayed, cancelled or overbooked flight, or denied boarding, may qualify for AirHelp’s assistance. The AirHelp affiliate programme has accepted Capital Global Travel.
Who handles your service
AirHelp assesses eligibility and handles claims under a separate agreement accepted directly by the customer.
Before you confirm
Compensation is not guaranteed. Review eligibility, service mandate, data requirements, fees and any additional legal-action fee before engaging the service.
Payment
Review the applicable fee model and any membership cost on AirHelp before acceptance. A claim assessment is not a promise of payment.
Assistance
AirHelp handles claims and customer support under the agreement accepted by the customer.
Capital Global Travel participates in the AirHelp affiliate programme and may receive a commission for qualifying claims referred through this link. You may also contact the airline directly about your passenger rights.
Check eligibility with AirHelp ↗AirHelp will confirm eligibility, applicable service terms and fees before you engage it. This affiliate link opens the Italian AirHelp website.